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Know About Us

While our products are designed for the use of all citizens, many of our products are particularly invaluable for the safety and well-being of children, senior citizens and the physically disabled. The company’s mission and ultimate goal is to identify specific needs that aren’t being met by existing products for the health and safety of the public. Our mission then is to create and develop products that fill this void and make them available at a cost that is reasonable and affordable to all.

Several of our products have patents attesting to our company’s ability to create and pioneer new solutions to existing needs. Our Products include the Original Big John Toilet Seat, Big John Toilet Support, Hygienic Sprayer, the Window and Door Stopper and now the Commode Chair!

Mission & Philosophy

Big John Products is dedicated to identifying unmet needs in health, safety, and comfort—especially for children, senior citizens, and individuals with disabilities. The company’s mission is to design and manufacture solutions that address these gaps, and to make them accessible and affordable for everyone

Innovation & Design

Several of Big John’s flagship items are patented, underscoring the company’s commitment to innovation and practical problem-solving. Their product lineup includes:

  • The Original Big John Toilet Seat (including open-front and classic models)
  • The Big John Toilet Support
  • The Hygienic Sprayer
  • Window and Door Stoppers
  • The Big John Commode Chair

Quality & Durability

Known for its rugged, heavy-duty construction, Big John products often exceed typical commercial and residential standards:

  • The Original Toilet Seat has up to 1,200 lb weight capacity, stainless steel hinges, and a 2.5‑inch seat rise for ease of use
  • Their Standard Closed‑Front model supports 800 lb, with nylon hinges and ADA compliance

Who They Serve

Big John Products serves a broad range of customer segments:

  • Home care providers
  • Long‑term care facilities
  • Retail businesses (for in‑store solutions)
  • Government clients, including agencies and institutions
    They emphasize delivering high‑value solutions across commercial, institutional, and retail environments

Customer Support & Policies

  • Free shipping on U.S. orders over $50
  • Hassle‑free 30‑day returns on unused items (with return shipping deducted)
  • Supports and hygiene items like toilet seats are non‑returnable if used (MapQuest, Big John, Big John)

Founding & Leadership

  • Founded in 2006, Big John operates out of Canoga Park, California, with a small team that emphasizes mission and quality over scale (LinkedIn)
  • Their leadership is focused on continuous innovation and customer-centered care.
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